NEW YORK, Nov. 30, 2022 /PRNewswire/ — Atento S.A. (NYSE: ATTO, “Atento” or the “Corporate”), probably the most 5 greatest suppliers international and a number one corporate in visitor dating products and services and trade procedure outsourcing (CRM / BPO), proclaims as of late that its Board of Administrators has appointed Dimitrius Oliveira as Leader Govt Officer (CEO) and Anil Bhalla as Govt Chairman. Mr. Oliveira has additionally been appointed as a member of the Board of Administrators of the Corporate.
Dimitrius up to now used to be Atento’s South The usa Regional Director. In that function, he has been main its greatest and maximum vital area for the closing 4 years, making Atento the highest participant in Brazil and dealing with one of the vital greatest corporations within the nation. His gross sales and operational functions, distinctive community and direct Corporate revel in might be helpful for this subsequent section of enlargement. Dimitrius succeeds Carlos López-Abadía who will proceed operating with Atento as an marketing consultant.
“In response to Dimitrius´s inspiring achievements in Brazil and the South area, the Board has complete self assurance in his skill to guide Atento as we get ready for a a success 2023″, stated Robert W. Payne, Chairman of the Board. “We’re thankful for all of the contributions Carlos López-Abadía has made to the Corporate via many demanding situations, and we’re assured that Dimitrius is the most productive located to suppose this function given his important revel in at Atento and his sturdy trade imaginative and prescient and operational insights” highlighted Payne.
“This can be a super honor to be appointed CEO and I’m very excited for the alternatives that lie forward for Atento,” stated Dimitrius Oliveira. “I imagine we’re uniquely located to develop within the close to shore and LatAm markets and we will be able to stay curious about riding shareholder price with progressed operations. Our challenge is to create one sturdy group curious about handing over outstanding customer support in keeping with complex applied sciences and innovation blended with the human contact.”
Dimitrius has greater than two decades’ revel in within the generation and trade products and services sectors the place he has led gross sales, after-sales and operations purposes for multinational corporations reminiscent of Avaya, Ericsson, Nokia, Siemens, Genesys High and Contax. Maximum lately he served as Vice President of Operations for Mutant, previously Genesys High, a number one supplier of virtual visitor revel in answers in Brazil. Previous to becoming a member of Mutant, Dimitrius served as Atento International Business Director and Brazil Multisector Director from 2015 to 2017. Dimitrius has a point in electric engineering from Universidade de Mogi das Cruzes in Brazil. He additionally has a specialization in development and main customer-centric organizations from Harvard Industry College, in addition to an MBA in Advertising and marketing from ESPM College of Promoting and Advertising and marketing, with a specialization in Management from the São Paulo Industry College.
To be able to be certain that a clean management transition, the Corporate has appointed Anil Bhalla as Govt Chairman to guide key strategic transformational tasks and particular enlargement goals. Robert W. Payne will step down as Chairman of the Board of Administrators and proceed to offer his fortify and steering as Non-Govt Director.
“It’s my nice privilege to have the boldness of our Board and its present Chairman Robert W. Payne and to prevail Mr. Payne as Chairman. I stay up for supporting Dimitrius in his new function as we paintings to solidify Atento’s monetary place whilst remodeling and raising Atento’s subsequent era visitor revel in and unequalled close to shore and LatAm functions,” stated Anil Bhalla.
Earlier than his Director function at Atento, Anil held the placement of CEO on the Minacs Workforce, an organization that used to be later bought by means of Concentrix, the USA visitor revel in corporate, the place he held the placement of Senior Vice President Rising Industry. In the past, he held the placement of COO in corporations reminiscent of RSM McGladrey FPO and iCall India. Lately, Mr. Bhalla has invested in and serves as board director at Toughen Ninja. He’s additionally an investor at Voicegain, a speech analytics corporate, and VentureX, a co-working Franchise.
The Corporate thank you Carlos Lopez-Abadia for his a lot of contributions to improve Atento’s trade and management place.
Atento is the most important supplier of purchaser dating control and trade procedure outsourcing (“CRM BPO”) products and services in Latin The usa, and a number of the best suppliers globally. Atento could also be a number one supplier of nearshoring CRM BPO products and services to corporations that perform their actions in the US. Since 1999, the corporate has advanced its trade style in 14 international locations the place it employs roughly 150,000 other people. Atento has over 400 shoppers to whom it provides quite a lot of CRM BPO products and services via more than one channels. Atento’s shoppers are most commonly main multinational companies in industries reminiscent of telecommunications, banking and fiscal products and services, well being, retail and public administrations, amongst others. Atento’s stocks business beneath the emblem ATTO at the New York Inventory Trade (NYSE). In 2019, Atento used to be named probably the most Global’s 25 Best possible Multinational Places of work and probably the most Best possible Multinationals to Paintings for in Latin The usa by means of Nice Position to Paintings®. Additionally, in 2021 Everest named Atento as a “megastar performer”. Gartner named the corporate as a pace-setter for 2 years in a row, since 2021 within the Gartner Magic Quadrant. For more info talk over with www.atento.com
Ahead-Having a look Statements
This press unlock accommodates forward-looking statements. Ahead-looking statements will also be recognized by way of phrases reminiscent of “would possibly,” “must,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “intends,” “proceed” or an identical terminology. Specifically, those forward-looking statements come with the ones concerning the results on Atento and its enlargement of adjustments to it´s government officials and Board of Administrators. Those statements mirror best Atento’s present expectancies and don’t seem to be promises of long term efficiency or effects. Those statements are topic to dangers and uncertainties that might reason exact effects to vary materially from the ones contained within the forward-looking statements. Dangers and uncertainties come with, however don’t seem to be restricted to, pageant in Atento’s extremely aggressive industries; will increase in the price of voice and information products and services or important interruptions in those products and services; Atento’s skill to stay tempo with its shoppers’ wishes for speedy technological alternate and methods availability; the ongoing deployment and adoption of rising applied sciences; the loss, monetary difficulties or chapter of any key shoppers; the consequences of worldwide financial developments at the companies of Atento’s shoppers; the non-exclusive nature of Atento’s consumer contracts and the absence of earnings commitments; safety and privateness breaches of the methods Atento makes use of to give protection to private information; the price of pending and long term litigation; the price of protecting Atento towards highbrow belongings infringement claims; in depth law affecting a lot of Atento’s companies; Atento’s skill to give protection to its proprietary data or generation; provider interruptions to Atento’s information and operation facilities; Atento’s skill to retain key workforce and draw in a enough collection of certified workers; will increase in exertions prices and turnover charges; the political, financial and different prerequisites within the international locations the place Atento operates; adjustments in foreign currencies charges; Atento’s skill to finish long term acquisitions and combine or succeed in the goals of its fresh and long term acquisitions; long term impairments of our really extensive goodwill, intangible property, or different long-lived property; and Atento’s skill to get better client receivables on behalf of its shoppers. Atento could also be topic to different possibility components described in paperwork filed by means of the corporate with the US Securities and Trade Fee. Those forward-looking statements talk best as of the date on which the statements have been made. Atento undertakes no legal responsibility to replace or revise publicly any forward-looking statements, whether or not because of new data, long term occasions or differently.
SOURCE Atento S.A.